1 Grasslands Place, Frankton, Hamilton, 3204

We are closed during the Covid-19 lockdown. 

Phone 07-847 6304

Frequently Asked Questions

Please read our FAQ before sending us a message.

Covid-19 information

For Covid-19 related FAQs around online orders click here.

How long will my order take to arrive?

It depends on where you are located, most orders take 1-2 workdays to arrive, however South Island and rural orders can 3-4 days. Once the parcel leaves our premises, it is in the hands of the courier company.


I've placed my order, when will it be shipped?

We courier online orders from Monday to Wednesday, if you place your order on a Thursday or Friday, it will be couriered on the following Monday.


How do I store biltong?

The most effective way to store biltong is in a brown paper bag, be sure you store it in a dry place. Do not refrigerate your biltong as this will change the taste and texture.


Do you ship chilled meat products?

Absolutely. Please ring us on 07 847 6304 to discuss in detail. 


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